Return & Refund Policy
At Luxury Watch India, we strive to provide a seamless and satisfying shopping experience. If you need to return a product, please read the following return and refund guidelines carefully:
Return Window
Returns are accepted within 2–3 days of receiving the product.
To start a return, please contact our Customer Support or use our official Returns Portal.
Mandatory Product Opening Video
A clear, unedited video of the package being opened is required for any return request.
- Show the entire unboxing process
- Clearly display the watch in its original, unused condition
Return requests without this video will not be accepted.
Refund Process
Refunds are issued only after we receive and inspect the returned product.
A ₹150 deduction will be applied to cover return shipping costs.
Once approved, your refund will be credited to your original payment method within 7 business days.
Non-Returnable Products
Some items (e.g., customized watches or hygiene-sensitive accessories) may be non-returnable.
Please check the product page before purchasing to confirm return eligibility.
If you have any questions or need assistance, feel free to contact our support team at info@luxurywatchindia.com